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April 30-May 1, 2026
Little Rock

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 SHRM Annual Conference and Expo
June 16-19, 2026
Orlando

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WCASHRM Managers Seminar
August 27, 2026

Hot Springs Convention Center

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 Arkansas SHRM HR 
Conference & Expo
October 14-16, 2026
Hot Springs

How to be an Effective Manager

 

February 25, 2025 | 11:30 AM - 1:00 PM
Add to Calendar

 

Virtual |

Directions

How to be an Effective Manager

with Dianna Lyon-Wagner

VIRTUAL - ZOOM LINK WILL Be in the confirmation email.

FREE FOR WCASHRM CHAPTER MEMBERS. $10 FOR NON-WCASHRM MEMBERS.

Discover ways to improve your effectiveness as a Manager. This presentation will provided information about Communication Techniques, including Active Listening, Emotional Intelligence, Conflict Resolution, Coaching and Development, Time Management. and Seeking Feedback.

Dianna Lyon-Wagner is the Compliance Director at My HR Pros. She manages a team of Compliance Officers that assist clients in Human Resource best practices through consultation. Dianna is responsible for keeping the Compliance Team up-to-date on the ever-changing regulations. Dianna holds a Bachelor of Science, Major in Earth Science, Minor in Geology from the University of Arkansas, Master’s in human resources, Concentration of Management/Personnel Administration from Webster University, and has SPHR Certification.

One hour of SHRM PDC & HRCI is approved.

 

WCASHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.

HR Certification Institute's® (www.HRCI.org)  official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval, including SPHR® and PHR®.

SPONSOR

Founded on April 19, 2010, 1st Employment has been a pioneering force, bridging job seekers with rewarding opportunities while aiding companies in finding the perfect fit for their staffing needs. As Arkansas' leading staffing and recruiting firm, we pride ourselves on putting everyone 1st. With our recent acquisition of FirstStaff on February 5, 2024, we have expanded our footprint to cover the entire state of Arkansas. At 1st Employment, our mission is clear: to deliver 1st-class employment solutions grounded in steadfast honesty, unwavering integrity, and unparalleled customer service. We are dedicated to catering to the needs of our valued customers, employees, and job seekers, ensuring that each interaction reflects our core values and commitment to excellence.

Our Vision:
We aspire to be recognized as the foremost provider of premier employment solutions in Arkansas. Our vision is to set the industry standard with unwavering honesty, integrity, and exceptional customer service. We aim to empower and transform the lives of our customers, employees, and job seekers by offering unparalleled opportunities and fostering a culture of growth, success, and professional excellence.

Our Values:

  1. Integrity & Honesty: Upholding unwavering integrity and ethical conduct in all interactions, fostering trust, respect, and responsible actions that serve as the foundation of our organization's reputation.
  2. Customer-Centric Approach: Understanding unique needs, exceeding expectations, and delivering innovative solutions that prioritize customer satisfaction, ensuring long-lasting relationships built on trust and loyalty in our community.
  3. Pride & Commitment: Instilling a culture of pride, embracing excellence, and providing unparalleled service that reflects our unwavering commitment to quality, constantly striving to raise the bar and exceed industry standards.
  4. Teamwork & Leadership: Fostering a collaborative environment, leveraging diverse skills, and promoting inclusive decision-making to achieve shared goals and inspire personal and professional growth, while cultivating effective leadership at all levels of our organization.

Our Growth:
Currently boasting over 40 internal employees and employing over 1200 temporary employees on our payroll, 1st Employment is a thriving entity in constant expansion. We are excited for the future as we continue to grow and evolve, serving even more communities and connecting countless individuals with fulfilling employment opportunities and employers with the perfect employees.

Locations:
With locations spanning across Benton, Conway, Hot Springs, Fayetteville, Fort Smith, Little Rock, Rogers, Siloam Springs, and Springdale, we serve communities throughout Arkansas. Whether it's clerical or industrial positions, temporary to hire, or direct hire opportunities, 1st Employment has the expertise and resources to fulfill any staffing needs.

Join us at 1st Employment, where putting you 1st is our top priority.

Contact [email protected] about this opportunity or visit Marketing Opportunities for more information.

SHRM FOUNDATION

Donate $10.75 for opportunity to win $25 gift card doorprize. (You can donate when you register or go to our catalog

Giving For A Cause

Donate to our quarterly “Giving for a Cause.”  Add it to your registration or go to the  WCASHRM Catalog and we will donate on your behalf!!


We're giving away an ELLA registration to one member at our February meeting. Must be on the Zoom at the time of the drawing.


NOT A WCASHRM MEMBER? MEMBERSHIP IS FREE FOR SHRM MEMBERS!

If you're not a WCASHRM chapter member, we hope you will consider joining us. Our chapter provides monthly education with 1 hour of CE. Our dues are free for SHRM members who primary designate their SHRM membership with our chapter, $30 for SHRM members designated to another chapter, or $45/annually. Our members consist of HR professionals, small business owners, office managers, payroll clerks, benefit coordinators, and others interested in the Human Resource function. WCASHRM offers certification and college scholarships, legislative updates, a monthly newsletter, free virtual meetings, free online job ad posting, and more to our members. [Your membership will more than cover your registration to all 8 virtual meetings.]

In addition, the national organization - the Society for Human Resource Management (SHRM) - provides a multitude of resources including articles, legal updates, research, online tools including job descriptions, templates, audit information, and expert help in HR and business. SHRM membership costs $299/annually. (Then your local chapter dues with WCASHRM are free!)

Visit our Join page for membership information where you can find the online application. Or email questions to: [email protected].

Tickets

$0.00 Member Free Virtual Meeting

$10.00 Non-Member Virtual Meeting

$0.00

Donation to the SHRM Foundation. For more info, visit, www.shrmfoundation.org.

Please note:  For tax purposes, you will be provided credit for the total contribution. However, a credit card processing fee is subtracted from the chapter's contribution. For a $5.00 donation, the credit card fee is .55, and a $10 donation is .75. We would appreciate you donating more to cover this fee.

$0.00

Giving for a Cause

Donation to the chapter's designated charitable cause. Click View Product then Add to Cart on the next screen to enter the amount you wish to donate. WCASHRM will donate this amount (minus credit card fees) on the chapter's behalf. *Please note:  For tax purposes, you will be provided credit for the total contribution. However, a credit card processing fee is subtracted from the chapter's contribution. For a $5.00 donation, the credit card fee is .55, and a $10 donation is .75. We would appreciate you donating more to cover this fee.

Future Meetings

Accommodations in the Workplace:  More Than Just Disabilities 

 

June 30, 2026
11:30 AM to 1:00 PM

 

Greater Hot Springs Chamber
659 Ouachita Ave.
Hot Springs, AR 71901

with Stuart Jackson

Register Now View Details ►


The I-9 Survival Guide : Staying Compliant in a Complicated World

 

July 28, 2026
11:30 AM to 1:00 PM

 

Virtual

with Sheila Moss

Register Now View Details ►


August 2026

 

August 18, 2026
11:30 AM to 1:00 PM

 

Virtual

Managers Seminar

 

August 27, 2026
8:00 AM to 4:00 PM

 

Hot Springs Convention Center
134 Convention Blvd
Hot Springs, AR 71901

with Keynote, Cindy Rowe

Register Now View Details ►