READING BASIC BODY LANGUAGE WITH ILIANA SUTTON

VIRTUAL - LINK WILL BE EMAILED The morning of the meeting.

FREE FOR WCASHRM CHAPTER MEMBERS. $5 FOR NON-WCASHRM MEMBERS.

Attendees will gain information on reading basic body language, as well as establish what is normal behavior for a person and to recognize body language that is not normal for the person. Human Resource professional process interviews for new hires and investigations and also help with de-escalations.  Reading body language is a great tool to help with determining what is normal behavior for the person they are talking with. 

In 1990, Ms. Sutton initiated a community-based program that provided economical after–school Spanish language classes for Springdale, Huntsville, and Fayetteville school districts. In 2000, she developed and supervised an interpreter program for the Springdale School district using high school senior students. In 2001, as the need for bilingual office staff grew in the community, Iliana Sutton developed a computer workplace training course for female minorities. Mrs. Sutton's career as language coordinator at Washington Regional Medical Center began in the summer of 1996. She designed, developed, and implemented Washington Regional's Language Department, where she hired, audited policies, established policies supervised language services programs, and interpreter services to improve communication barriers between Washington Regional patients and healthcare providers. Her work as a language coordinator has been featured in the 2009 edition of Physician’s Journal. As an exemplary community volunteer, she was awarded the Wal-Mart 2010 Heroes de Corazon award. In 2019 Mrs. Sutton designed the first Bilingual Government Apprenticeship program and made it free for those who qualified through the WIOA program, and Arkansas Veterans Affairs She presently serves on the board of the International Medical Interpreters Association She is the Founder and owner of Aha! Interpreting Solutions. An Education provider as well as Arkansas's only Professional Language service expert. Her company specializes in Educational workshop development in all areas of businesses, as well as provides customized employment language assessments as part of hiring compliancy.

One hour of SHRM PDC & HRCI is approved.

WCASHRM is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP or SHRM-SCP.

HR Certification Institute's® (www.HRCI.org)  official seal confirms that WCASHRM meets the criteria for pre-approved recertification credit(s) for any of HRCI’s eight credentials, including SPHR® and PHR®.

SPONSOR

The Hatcher Agency was started Sept.1, 1990, by then-28-year-old Greg Hatcher. The Hatcher Agency has been the state’s top producing employee benefits agency in Arkansas for 30 consecutive years and has grown to the point where it is the largest organically grown employee benefits agency in the country. The Hatcher Agency shops the market and finds the best price and benefit package for its clients while delivering Outrageous Service with a personalized touch. The Hatcher Agency has numerous exclusive products and services it provides to better serve their clients. The Hatcher Agency has grown tremendously over the past years to servicing clients not just in Central Arkansas, but in all 50 states of the US. The Hatcher Agency has been named by Arkansas Business as the Best Insurance Agency every year since the survey began in 2003. 

Contact [email protected] about this opportunity or visit Marketing Opportunities for more information.

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